Frequently Asked Questions

How long will my product take to deliver?

Regular Orders are subject to 4-5 days with our target being 3-4 days , each laptop is extensively checked in order for best customer satisfaction which might result in a delay of 1-2 days, but sit tight.
The experience is gonna be beautiful ✅

How is my product quality?

Our Best of technicians shall yield best of results in refurbishing & Quality control
Our job is to provide a totally working product or long term usage internally & externally . Your job is to use it ✅ It’s a two way relation

What's Unique in our company?

AEPAC is known for its quality & reliability, So we offer 1 Year of complete comprehensive Hardware Warranty  with direct phone & email support. Our customer care executives are ready to support you on WhatsApp for any hardware issues you face with your laptop under the warranty term.

  • Direct access is key.
  • Service is strength supreme
  • Customer service of AEPAC is in house and not given to 3rd party call centers to ensure quick service dispatch & support.
  • Complete administration and coordination of the Founder with his team.
  • Personalised Buying experience
  • Onboard AEPACs Ecosystem and get a chance to win exciting gifts every month !

How long have you'll been in the business?

Since 2018 , Having garnered over 71 Lakh Views on YouTube since then, we have many clients who are our permanent clients due to our belief in customer – satisfaction quality.

How will my warranty be claimed?

1 time free pickup is available and delivery will be chargeable under the warranty period in case of claiming warranty or returns / replacements for which after exhaustion pickup charges shall be applied which are capped till Rs 700 or the buyer can send it through his or her own source for which if any damage, we are not liable for any compensation and warranty claim shall be closed.

Can I trust AEPAC?

Trust is begotten through experience,  having a strong name on YouTube and in the operating City Mumbai.We believe in maintaining relations with our clients while keeping price subjective to scrutiny. Ultimately TRUST is a personal choice, all we can assure is product quality & timely assistance from our side.